Deferring your course to a later date
Learn more about our policies of deferring your course to a later intake. We understand that things can get in the way of your studies. That’s why we offer students the ability to defer their booking on one occasion for up to 12 months from their ...
I can't attend my free 1-day workshop on Zoom
If you are unable to attend and need to cancel your place, please submit a ticket in our Helpdesk. This information relates to our Free 1-Day workshops delivered via Zoom.
Making a direct bank transfer
If you would like to pay your course fees in full, we can accept a direct bank transfer. For payment plans, we require a debit or credit card on file. If you are paying in full for your course, please make payment using the details below and then let ...
I can’t attend one of the days due to an emergency. What do I do?
This information relates to our paid courses only. Please submit a ticket on our Helpdesk with the relevant information. We will then follow up with your options. If your course or workshop is in the next 24 hours, please inform your trainer of this ...
My client didn't show up - what do I do?
Thanks for letting us know, we apologise for this. If you go to your Coach Portal and click on 'My Appointments', you can then select the appointment and mark the client as a 'No Show'. You will be credited with another token. This does sometimes ...