I didn’t pass the course - what do I do now?

I didn’t pass the course - what do I do now?

If you didn’t pass the first time, we will assist you to make improvements and reach the required competence level to pass.

You will have received an email from your trainer explaining these options. Please reply to this email and they will be able to assist you with the next steps.

    96% of queries are resolved in 2 minutes by using the search bar above. If yours isn't, please submit a ticket.
      • Related Articles

      • Approved Absence Policy & Instructions for Advanced Coaching Course

        The Advanced Coaching Course has very strict attendance requirements to ensure students meet the pass criteria. If you are unable to attend all the workshops, and you have not been granted an 'Approved Absence' for any missed workshops, you may have ...
      • When is my course?

        You will have been sent this information when you registered. You will also receive emails leading up to the course start. Please check all your inboxes (including junk/spam/promotions folders) for these. Ensure that you check the email address that ...
      • What do I need to do before the course starts? (E.g. Pre-Course Learning)

        This information relates to our practitioner coaching and public speaking courses. Before your course begins, you will be sent your training materials in the mail and via PDF if you prefer a digital copy. Look out for your 'Pre-Course Learning' which ...
      • I can’t attend one of the days due to an emergency. What do I do?

        This information relates to our paid courses only. Please submit a ticket on our Helpdesk with the relevant information. We will then follow up with your options. If your course or workshop is in the next 24 hours, please inform your trainer of this ...
      • How do I give feedback for the course?

        We would love to hear what you thought about your training programme. The best way to give feedback is via our Facebook Page which you can access here. If you are a student on one of our courses, there will also be anonymous feedback forms sent to ...