If your client has requested to change the date or time of the appointment, or if they are agreeable to you changing the date/time, then you must update the appointment in the Coach Portal.

Go to your Coach Portal, navigate to 'My Appointments' and update the date/time the appointment. 

This will ensure the email reminders and feedback request emails go out at the appropriate date/time.

You will also hve details for your client, so to make things easier, reach out to them manually and rearrange the session. Once agreed, let the SPEAKup Challenge team know about the change.